Terms & Conditions

 

Welcome to www.Hajitravelmart.com! If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern www.Hajitravelmart.com relationship with you in relation to this website.

Hajitravelmart.com

 

The Website Owner, including subsidiaries and affiliates (“www.Hajitravelmart.com” or “Hajitravelmart” or “HtMart” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

The term www.Hajitravelmart.com or ‘us’ or ‘ ‘ refers to the owner of the website whose registered office is A-407, Al-Falah  Residency-2 ,Nr Ashmi School, Vatva Ahmedabad – Guarat- India 382440 , The term ‘you’ refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites.
  • These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).
  • We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Hajitravelmart.com ‘s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

 

User Account, Password, and Security

You may access and use the Website and the Services either as a registered user or as a guest user. However, not all sections of the Website and Services will be accessible to guest users.

 

Electronic Communication

When you place an order through the hajjtravelshop.com you are required to provide a valid e-mail address and other required information to process your request. The email address provided, we may use to communicate with you regarding the status of your order, advise you regarding shipment of backordered products, and to provide you with any other notices, disclosures or other communications relating to your order. You agree that “hajjtravelshop.com” will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid e-mail address. We will use your contact details such as email address and phone numbers to send you marketing materials or promotions limited to twice a month.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge. 

 

Registered Users: 

  • Hajitravelmart.com makes certain sections of the Services available to You through the Website only if You have provided Hajitravelmart certain required User information and created an account and a Hajitravelmart ID through certain log-in ID and password (“Account”).
  • You can create Your Account on the Website through logging in by Your third party website user ID and password of any website or any other Internet service as permitted on the Website (Hajitravelmart ID and/or other third party login identification as provided above are individually and collectively referred to the “Account Information”)
  • in the event You register as a User by creating an Account in order to avail of the Services provided by the Website, You will be responsible for maintaining the confidentiality and security of the Account Information, and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify Hajitravelmart of any unauthorized use of Your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session.
  • Hajitravelmart.com cannot and will not be liable for any loss or damage arising from Your failure to comply with this section. You may be held liable for losses incurred by Hajitravelmart or any other user of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account Information secure and confidential
  • You shall ensure that the Account Information provided by You in the Website’s registration form is complete, accurate and up-to-date. Use of another user’s Account Information for availing the Services is expressly prohibited.
  • if You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Hajitravelmart has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Hajitravelmart has the right to suspend or terminate Your Account and refuse any and all current or future use of the Website / Services (or any portion thereof).

 

Guest Users:

  • The Website also allows limited access to the Services for unregistered Users (also called as ‘guest users’). Such users will be able to browse the Website and use the Services for the purpose of purchasing goods, and placing orders. However, a Guest User will not be provided with access to certain benefits reserved only for the purpose of registered users. These benefits may change from time to time
  • Depending upon whether You are a Seller or a Buyer or another user who otherwise wish to use the Website, and the nature of Services You wish to avail from the Website, You may be required to provide certain personal information and Hajitravelmart may collect certain personal information. Your provision of, and Hajitravelmart’s collection, storage, use, disclosure and otherwise dealing of such personal information shall be governed by Hajitravelmart ‘s privacy policy, which is available at http://www.Hajitravelmart.com/ privacy policy 

 

Payments related Information:

  • Presently, Hajitravelmart does not levy any fee for browsing the Website or buying the Products on the Website. Hajitravelmart may charge Users certain fees for the use of the Website and Services as a whole, or certain features of the Website / Services. You agree to pay any such fees, as may be applicable to the Services that You use.
  • Hajitravelmart will try to ensure that You are made aware of the applicability of any fees for a particular use of the Website / Services, as well as the amount of fees payable by You for any such use of the Website / Service.
  • You agree that Hajitravelmart may, at any time, charge, modify or waive fees required to use the Website. Your continued use of the Website / Services after such change in the fees will be considered to be Your acceptance of such changes, and the applicability of these Terms of Use to such changes.
  • You agree to provide correct and accurate financial information, such as credit/debit card details to the approved payment gateway or pre-paid payment instrument account details for availing Services on the Website.
  • You shall not use the credit/debit card or pre-paid payment instrument which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit/debit card or pre-paid instrument account. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order or in accordance with the terms of the Privacy Policy.
  • You will be solely responsible for the security and confidentiality of Your credit/debit card details or pre-paid instrument account. Hajitravelmart expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card or pre-paid instrument account.
  • Hajitravelmart may have existing arrangements with its banks, regarding limits on the amounts You can pay (if You are a buyer) or receive (if You are a seller) in the course of a single transaction.
  • Hajitravelmart will work towards ensuring that You are made aware of such limits if they may be applicable to You. However, Hajitravelmart shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of You/cardholder having exceeded the present limit mutually agreed by Hajitravelmart with its bank from time to time.
  • For Your making payments for buying the Products on the Website, in addition to the Agreement(s), the terms and conditions of Your bank, applicable financial institution and/or card/instrument issuing association may also be applicable to You. Your bank, financial institution or card/instrument issuing association may decline or prevent You from making electronic payments for buying the Products on Website and Hajitravelmart does not control the same and shall not be liable for the same.
  • Payment Facility for Your orders: Hajitravelmart may from time to time contract with third party payment service providers including banks to open nodal bank account under applicable Indian laws, to facilitate the payment between Users i.e. buyers and Sellers and for collection of Hajitravelmart’s fees and other charges. These third party payment service providers may include third party banking or credit card payment gateways, payment aggregators, pre-paid instruments, cash on delivery or demand draft / pay order on delivery service providers, mobile payment service providers or through any facility as may be authorized by the Reserve Bank of India for collection, refund and remittance, as the case may be of payment or supporting the same in any manner. Hajitravelmart shall initiate the remittance of the payments made by You for Your purchase orders on the Website as may be agreed between Hajitravelmart and Sellers.
  • Any purchase of the Products from the Website will be strictly for personal non-commercial use of the User. The User hereby expressly agrees that any merchandize or Services purchased by the User will not be sold, resold, bartered or in any way used for any commercial purposes or for profit. The User hereby acknowledges that the Products purchased are not transferrable to any third party for profit. Accordingly, Hajitravelmart reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by Hajitravelmart as per certain criteria. Any rewards or benefits provided by Hajitravelmart and used by You for placing the ‘Bulk Order’ will not be refunded.
  • An order can be classified as ‘Bulk Order’ if it meets certain criteria adopted by Hajitravelmart for the purpose of identifying any Bulk Order’, including but not limited to:
  • Products ordered for commercial resale and not for self-consumption.
  • Multiple orders placed for same product at the same address or by same person.
  • Bulk quantity of the same product ordered
  • Invalid address given in order details or any malpractice used to place the order

 

  • There may be certain orders that Hajitravelmart is unable to process or pass on buyer’s order to the seller and must cancel. Some situations that may result in Hajitravelmart’s inability to process or pass on buyer’s order to the seller include, without limitation, non- availability of the Website service, force majeure, credit limitations or suspected fraud
  • In case buyer purchases multiple Products in one transaction, the Seller(s) may deliver all such Products together. However, this may not always be possible. If buyer purchases multiple Products in a single transaction, then all the Products would be dispatched to a single delivery address provided by buyer at the time of purchase.
  • If buyer wishes to get delivery of the Products to different addresses, then buyer should purchase the Products under separate transactions and provide separate delivery addresses for each transaction, as may be required. Buyer agrees that the delivery of the Products can be made to the person who is present at the shipping address provided by You.

 

Payment 

You may pay for your order by UPI or one of the following major credit cards, issued in the United Kingdom: Visa®, MasterCard®, American Express®, Solo®, Maestro® cards by means of a secure payment system. We use one of the most reliable secure payment systems available on the Internet: the Stripe. All of your personal details are protected and encrypted before they are sent for processing. 
Note: If we or our third party contractors suspect a fraud, we reserve the right to cancel a transaction for security purposes.

Intellectual Property

The content of the “hajjtravelshop.com” is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of our web site on a computer screen, store such content in electronic form on disk or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Security Store web site without written permission from us.

 

Governing Law and Jurisdiction:

 

These Terms of Use and all transactions entered into on or through the Website and the relationship between You and  HajjiTravelMart shall be governed in accordance with the laws of India without reference to conflict of laws principles.

You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, these Terms of Use, the Agreement(s) or any transactions entered into on or through the Website or the relationship between You and  Private Limited shall be subject to the exclusive jurisdiction of the courts at Nadiad– Gujarat , India and You hereby accede to and accept the jurisdiction of such courts.

 

Each party hereby irrevocably waives any objection which such party may now or hereafter have to the laying of improper venue or forum non convenient. Each party agrees that a judgment in any such action or proceeding may be enforced in other jurisdictions by suit on the judgment or in any manner provided by law. Any and all service of process and any other notice in any such suit, action or proceeding with respect to this Agreement shall be effective against a party if given as provided herein.

 

Grievance Officer:

 

In compliance with Information Technology Act, 2000 and the rules made thereunder, the Grievance Officer of Website for the purpose of this Terms of Use shall be  with email address: care@Hajitravelmart.com.  or Hajitravelmart may change the aforesaid details from time to time under intimation to You

 

 Shipping & Delivery Policy :

 

Hajitravelmart  is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. 

Order Validation and Acceptance

We will be pleased to receive your order for essential products to be sold in accordance with these terms, at the price and to the specifications described on our website. When you place an order through our online shop, we may verify your method of payment and shipping address before processing your order. No binding contract is created until your order has been accepted. Acceptance of your order shall take place when payment is cleared and an acceptance e-mail is sent to you. Until then the right is reserved to decline your order. 

Availability

Receipt of your order does not guarantee that we can supply the selected Products to you. Our web site is regularly updated throughout the day, to ensure that we provide accurate details on product availability and the time period of any special offer is regularly updated. We endeavour to ensure availability on all our advertised items is constant, however we cannot warranty availability. 
In the unlikely event that your chosen item is unavailable we will contact you by e-mail ASAP to advice of expected delivery dates. We will not deduct any sums from your credit card unless, or to the extent, we are unable to deliver the Products to you as ordered.

Out of Stock items

Do not place orders for items marked “OUT OF STOCK”. These orders will be automatically cancelled. 

Pricing and Product Information

Please note that all prices displayed on our site are exclusive of GST and delivery costs. All our prices are quoted in Indian currency . This price includes the price of the product, handling charges and packaging.

We make every effort to provide current and accurate information relating to our products, services, and prices, but does not guarantee the accuracy of any such information. Information relating to our products and services is subject to change without notice. 

Promotional Codes

Promotional codes that are featured in our online partner’s websites are subject to specific conditions. Promotional codes can only be used on specific products featured on our website. In order to benefit from the discounts linked to the promotional codes you must do the following: 
Note: Promotional codes are only valid for a specific period of time.

 

How the delivery charge is calculated for multiple units?

The shipping charge is specified separately for every product. For multiple products ordered the programmer adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.

 

Our prices are all inclusive. All taxes are included in the list prices excluding GST, if applicable in your region. There will be an Extra GST charges for shipment to different Regions.

 

How long does it take for an order to arrive?

 

Orders are dispatched within 3 – 7  working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 15 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

 

What if I the product is received in damaged condition?

 

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care No or email us at connect@Hajitravelmart.com  mentioning your Order ID. We will personally ensure that a possible or policies applicable for refund we will replacement is issued to you with no additional cost or additional  cost of courier . Please make sure that the original product tag and packing is intact when you send us the product back.


Cancellations Policy:

 

Cancellation by the Customer:
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order by contacting us at connect@Hajitravelmart.com

We appreciate if you inform us as soon as possible in case you do not want an order, so that we do not dispatch the order and save on the courier cost and the effort.

 

 If you cancel your order before your product has been dispatched, we will refund the entire amount (in case of pre-paid order).

If you cancel your order after your product has been dispatched, we will refund the amount minus shipping charges (in case of pre-paid order).

 

Returns Policy:

Definition: ‘Return’ is defined as the action of giving back the item purchased by the Buyer to the Seller on the Hajitravelmart.com website. Following situations may arise:

  1. Item was defective
  2. Item was damaged during the Shipping
  3. Products was / were missing
  4. Wrong item was sent by the Seller.

Return could also result in refund of money  or wallet in most of the cases.

If the customer is unsatisfied with the product delivered then he/she needs to mail us connect@Hajitravelmart.com within Three days from the date of receiving the parcel. We have two options for processing such returns :-

 

wallet Credit / Discount Voucher :

      We provide a Credit note/Discount Code of the same value as the product which is valid for 3 months for your next purchase i.e. customer can buy any other product available on the website against that store credit code within 3 months. Store Credit will be issued only after we receive back the product and validate the return.

 

Bank Refund:

      We refund the amount minus Rs. 200/-(adjusted towards shipping & COD charges) in your bank account within 10 working days.

 

If the return is due to an error on our part (incorrect item sent, damaged/defective product), we will replace the product or reimburse the full invoice value as per customer demand. Refund process (if customer requests for refund) will start only after we receive back the product and validate the return.

 

In both the cases, The Loom will arrange a pick-up from your place (reverse pick-up may not be available on selected pin -codes). Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue your refund or store credit (as the case may be) of the appropriate amount within 15 days. If however the return is found not eligible for refund, we will courier the same back to you. In either scenario your return issue will be closed within 15-20 days of our receiving of the return package from you.

Points to be noted for Refund :

  1. Seller can always accept the return irrespective of the policy.
  2. If Seller disagrees a return request, Buyer can file a dispute under the Buyer Protection Program*.

We encourage the Buyer to review the listing before making the purchase decision. In case Buyer orders a wrong item, Buyer shall not be entitled to any return/refund.

Buyer needs to raise the return request within the return period applicable to the respective product. Once Buyer has raised a return request by contacting Us on Our Toll Free Number, Seller while closing the return ticket can select one of the following:

  1. Replace after shipment collection – Seller has agreed to wait for the logistics team to collect the shipment from the buyer before replacing it)
  2. Refund after shipment collection – Seller has agreed to wait for the logistics team to collect the shipment from the buyer before refunding)
  3. Refund without shipment collection – Seller has agreed to refund the buyer without expecting the original shipment back)
  4. Replace without shipment collection – Seller has agreed to replace the order without expecting the original shipment back)
  5. On certain select days as specified by Hajitravelmart  (such as ‘The Big Billion Day’) separate policies may be applicable.

In the event the Seller accepts the return request raised by the Buyer, Buyer will have to return the product and then the refund shall be credited to the Buyers account.

Following products shall not be eligible for return or replacement:
• Damages due to misuse of product;
• Incidental damage due to malfunctioning of product;
• Any consumable item which has been used/installed;
• Products with tampered or missing serial/UPC numbers;
• Digital products/services.
• Any damage/defect which are not covered under the manufacturer’s warranty
• Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered;

Collection of information by third party sites

Some of our sites contain links to other sites (third party sites) whose information practices may be different than ours. These third party sites may use cookies, web beacons, clear .gifs or similar technologies to help present such advertisements, and to help measure and research the advertisements’ effectiveness. The use of these technologies by these third party sites is subject to their own privacy policies and is not covered by our privacy policy. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties Sites

We use the personal information provided by you to effectively complete your order towards the purchase of our products and services, fulfill any customer service requests, provide promotional information, notify you about special offers and products or services that may be of interest to you and to otherwise customise your experience with this website. We do not share this information with outside parties except to the extent necessary to complete your order and fulfill your travel arrangements and with the entities mentioned in this Privacy Policy.

We use your personal information to provide the Services you request. Some of purposes for which we use your information are:

Provide you with the requested services, such as creating a user account, processing and confirming your reservation, and communicating with you about services requested (e.g., query resolution, regarding the feedback, etc.)

Send communications related to your transactions, bookings, etc.; or send any updates to your bookings using emails, text messages, instant messaging platforms such as WhatsApp, etc.

We will ask for your permission wherever required to allow us access to SMS, contacts in your directory, camera, photo gallery, location and device information: (i) to send communication regarding your orders or other products and services; (ii) enhance your experience on the platform and provide you access to the products and services offered on the Booking Platform and (iii) to download the ticket copy on your device. You understand that your access to Services may be affected in the event permission is not provided to us. By sharing this information with us, you consent us in processing your personal information.

In case your personal data is no longer required, we will ensure it is either securely deleted or stored in a way which means it will no longer be used by the business. You may access your Personal Information from your user account with Akbartravels.com. You may also correct your personal information or delete such information (except some mandatory fields) from your user account directly.

Sponsored and co-branded content

This website may offer content (e.g., contests, sweepstakes, or promotions), that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personal information that visitors voluntarily submit to participate in the site activity. We have no control over these third parties’ use of this information.

Security

The security and confidentiality of your personal information is of utmost concern to us. However, no data transmission over the Internet can be guaranteed to be completely secure. As a result, while we will use our best reasonable efforts to protect your information, though we cannot warrant or guarantee the security of any information you may transmit to us. In order to protect the information stored in our systems, we have implemented security measures, including data encryption technology and firewalls.

Consent

By using this website, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on this website.

Amendment

This Privacy Policy was last updated on []. We reserve the right to change, modify or amend this policy at any time. Please check our Privacy Policy periodically for changes. Use of this website after modification implies that you consent to this Privacy Policy as modified.

 

BOOKING POLICY OF HAJJITRAVELMART.COM

Passenger Details

It is passenger’s responsibility to provide HajjiTravelMart with the correct exact spelling of names for booking as per shown on the passenger’s passport. It is passenger’s responsibility to check carefully for any errors or omissions in the flight details on your itinerary and air tickets IMMEDIATELY upon receiving them. Please note that passengers may be denied flight boarding if errors are discovered only upon check-in at the airport.

Passenger Contacts & Flight Schedule Change

Please provide your local and overseas Contact Tel Numbers in your flight booking for the airline to contact you in the event of any changes to the flight schedules so as to avoid the missing of flight or seat cancellation. Passengers who had issued their air tickets many days or weeks prior to their departure dates, are advised to recheck with the Airlines Reservation staff for any changes or latest updates in the airlines flight schedules just a day or 2 before their actual departure date. Airlines reserve the right to cancel, reroute and/or alter the timing of their flights even after tickets have been issued. In such events, the airline will provide alternative flights for your consideration. If you do not wish to accept the airline’s alternative, the fare’s cancellation and amendment policy will still apply.

Non-Transferable

All bookings make with HajjiTravelMart.com is non-transferable to another travel agent and non-transferable to another passenger name.

Penalty & Service Charges

You are required to pay the entire amount prior to the confirmation of your booking. Once tickets are issued, there are airline penalty charges and our agency admin fees for any amendment or cancellation to the booking or tickets e.g. Amendment of spelling errors in passenger names, changes in the date of travel. All requests for amendments are subject to the Airline’s approval. To avoid such penalties, passengers are advised to check all booking itinerary to ensure correctness in passengers names, departure dates, flight details, etc before issuing your air tickets.

Booking Conditions & Disclaimers

Prices displayed are tentative only and are subject to changes and not guaranteed until the air tickets are issued and full payment has been received hajjitravelmart. Payment of partial deposit does not imply or constitute the confirmation of flight seats or hotel accommodations, or package bookings.
Any amendments or cancellations after air tickets are issued or hotel/package bookings are confirmed are subject to applicable penalties and admin fees.


HajjitravelMart.com reserve the rights to refuse any bookings if the fares displayed are found to be in error or are being withdrawn by the airlines. HajjitravelMart.com shall not be held liable for any consequential damages for any direct or indirect losses, or additional out of pocket costs or expenses arising out of any aborted trips or changes in trip arrangements due to any errors or omissions in the bookings. HajjitravelMart.com liability, under whatever circumstances, shall be limited only to the payment already made by the passenger.

Unaccompanied Minor

Any Passenger below 17 years old traveling alone is considered as ‘Unaccompanied Minor’.Please inform us immediately if you are making a booking for an Unaccompanied Minor so that special arrangement is required to prevent any rejection for boarding

Travel Insurance

For your protection against any contingency or emergency during your journey, passengers are strongly advised to purchase a travel insurance policy. HajjiTravelMart.com offers a range of Travel Insurance which provides a wide and comprehensive range of insurance coverage.

Flight Reconfirmation

Please re-confirm all onward flight journey if it is required by the airline that you are traveling on, so as to avoid losing your pre-confirmed seats on those required airlines.

Meal Request

If you have any special needs or meal requests, please let us know at the point of booking or in advance so that we can put up your requests with the respective airlines.

Seat Request

Selection of seats varies among different classes of service and airlines, to book the right seat for you, please call us early and in advance so that we can put up your request to the airline.

Refund Policy

Refund for your PNR/Ticket will be initiated as per the airline policy, the same will reflect as per the rules within 7 -14 working days depending on your bank.

Refunds for your PNR/Ticket will be initiated once it is received from the airline, the same will be initiated and will reflect in the original form of payment.

Privacy Policy

By agreeing to these terms, you agree that we may use your information as described in our Privacy Policy. You may view of our Privacy Policy by clicking here (Note to draft: Please provide the link to Privacy Policy) 

OTHER TERMS & CONDITIONS OF SERVICES

  1. The helpline and website services are for the Hajj-Imrah-related service of Hajjitravelmart.com only. not for government policies or any counties / state Hajj committee updates.
  1. All prices are in INR.
  2. Coverage means the services are available across all cities and Store/outlet  as listed on our website. The Hajitravelmart.com , however, has the rights to discontinue services in any given city and or Store/outlet without prior intimation to its clients. The registered clients shall have no claim, therefore.
  3. Deals and discounts are offered by saler / store/ outlet and other partners on their own for the promotion of their respective brands. Hajitravelmart does not guarantee the quality of service and is not responsible for any claims and/ or damages that could arise, if any, from availing these offers and deals.
  4. Hajitravelmart is authorized to add or change any or all the terms and conditions at its own discretion at any time without prior intimation.

 

The term www.Hajitravelmart.com or ‘us’ or ‘ ‘ refers to the owner of the website whose registered office is A-407, Al-Falah  Residency-2 ,Nr Ashmi School, Vatva Ahmedabad – Guarat- India 382440 , The term ‘you’ refers to the user or viewer of our website.